This workshop is ideal for Public and Private Sector businesses such as Banks, Building Societies, Shops, Supermarkets, Hotels and Information Centres to support their diversity and equality training.
The aim of the workshop is to raise awareness of the need to communicate effectively and provide accessible information for people within the diversity of deafblindness providing and supporting good customer service.
The workshop includes:
- Overview of Deafblindness: Definitions & Diversity
- Simulation Exercises
- Impacts of Deafblindness
- Case Studies related to Settings
- Communication Methods
- Communication Tactics
- Accessible Formats
- Assistive Technology
- Reflection on Current Practice
All course participants receive a comprehensive hand-out and Certificate of Training.